Maintenance Coordinator

Maintenance Coordinator
Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – 9:00 AM to 5:00 PM
Salary: Based on Experience

Description
A property management company is seeking a highly organized and proactive Maintenance Coordinator to support the maintenance operations of a large real estate portfolio consisting of residential and commercial properties. This full-time office-based position is located in Fort Greene, Brooklyn, and plays a key role in ensuring maintenance requests are handled efficiently and completed in a timely manner.

The ideal candidate is detail-oriented, responsive, and able to coordinate effectively with tenants, vendors, and internal maintenance staff.

What You’ll Do
• Receive, manage, and coordinate incoming maintenance requests across a large property portfolio
• Communicate with tenants, vendors, contractors, and maintenance staff regarding repairs and service requests
• Schedule repairs, preventive maintenance, and service appointments
• Maintain accurate and up-to-date work orders within the AppFolio property management system
• Assign tasks to maintenance personnel and monitor progress through completion
• Follow up on all open tickets to ensure timely resolution and prevent oversights
• Coordinate with building cleaners, maintenance technicians, and outside vendors
• Assist with repairs related to insurance requirements, violations, Section 8 inspections, and compliance matters
• Answer incoming calls and direct inquiries appropriately
• Provide administrative support related to maintenance operations and tenant communication

Requirements
• Strong organizational and multitasking skills
• Proficiency with basic computer applications and office software
• Excellent communication and customer service skills
• Ability to work effectively with tenants, vendors, and team members
• Detail-oriented with strong follow-up and problem-solving abilities