Location: Brooklyn, NY Employment Type: Full-Time Schedule: Monday through Friday – Standard Business Hours Salary: Based on Experience
Position Overview
A healthcare services center in Brooklyn, NY is seeking a compassionate, organized, and detail-oriented Intake Coordinator to join our team. As the first point of contact for new patients and referral sources, you will play a vital role in creating a positive experience while ensuring an efficient and seamless intake process.
The ideal candidate is an excellent communicator who thrives in a fast-paced healthcare environment, enjoys helping others, and is committed to providing exceptional customer service.
Responsibilities
Serve as the primary point of contact for new patients, families, referral sources, and healthcare providers.
Receive and process new referrals, ensuring all required information and documentation is complete.
Conduct intake interviews and gather demographic, insurance, and medical information.
Verify insurance eligibility and obtain authorizations when required.
Schedule appointments and coordinate services with clinical and administrative staff.
Maintain accurate patient records and documentation within electronic medical record (EMR) systems.
Communicate with patients regarding appointments, required documentation, and program information.
Coordinate with physicians, hospitals, insurance companies, and community partners to facilitate timely admissions.
Ensure compliance with organizational policies, confidentiality requirements, and healthcare regulations.
Assist with administrative tasks and provide support to the intake and operations teams as needed.