A Law Team is looking for a motivated Client Intake & Sales Specialist.
Job Title: Client Intake & Sales Specialist - Divorce/Family Law
Job Summary:
We are looking for a motivated Client Intake & Sales Specialist to join our family law team. This role focuses on conducting initial phone consultations with prospective clients, understanding their needs, and guiding them to the appropriate legal service packages and products. The ideal candidate will have strong sales and communication skills and the ability to build rapport quickly over the phone. This is a sales position, and experience in sales is preferred.
Responsibilities:
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Conduct initial phone consultations with prospective clients to understand their legal needs.
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Present and explain various service packages and legal product options to clients over the phone, clearly communicating benefits and costs.
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Utilize sales techniques to help clients select the best legal solutions for their situations.
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Maintain accurate records of client interactions and sales activities in our CRM system.
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Follow up with prospective clients to answer questions and close sales.
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Work collaboratively with the legal team to ensure smooth client onboarding.
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Stay updated on our service offerings and any changes to our product packages.
Qualifications:
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Proven sales experience or strong aptitude for sales.
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Excellent phone communication and interpersonal skills.
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Ability to explain complex information clearly and concisely.
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Tech-savvy with experience using CRM systems.
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Strong organizational and time management skills.
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Ability to handle sensitive and confidential client information professionally.
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Must be located in the New York City area.
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Bilingual candidates (Spanish, Mandarin, or other languages) are a plus.